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Voice Broadcasting can be used by any organisation that needs to get a message out to large numbers of people, whether that's customers, employees or the general public.

Here are just some of the ways in which Voice Broadcasting can be used.

If you want to discuss your specific requirements with us, we're here to help you. Feel free to call us any time.

Debt Management & IVA Companies

The debt consolidation and IVA market is vast. Companies can take advantage of Voice Broadcasting by reaching hundreds of thousands or even millions of people who have a bad credit rating. In many cases, Voice Broadcasting is responsible for changing an outbound, cold-calling call centre in to an inbound order-taking contact centre.

Retail

Retail businesses can send messages to customers or to the general public to inform them of special offers and promotions. Another example is when warranties are about to expire on electrical goods. Retailers can send voice broadcasts out to customers encouraging them to purchase an extended warranty.

Sports & Leisure

Sports clubs can send messages out to customers when their memberships are about to expire. For clubs with large fan bases, messages can be sent to fans asking for encouragement next season, or to persuade fans to purchase season tickets, etc. For example, some Premier League football clubs send a pre-recorded message from the manager or one of their star players to all the fans throughout the season!

Hospitality, Bars, Clubs, Restaurants

Hotels, bars, clubs and restaurants send voice broadcasts out to customers when there are special offers available, or to encourage customers to book when special events are taking place.

Automobile Industry

Many garages send voice broadcasts to customers when MOTs and services are due on their cars, encouraging the customer to book in.

Product Safety

Companies can send product recall messages out to customers that bought a certain model, to inform them of a potential problem or safety issue.

Salons & Wellbeing

Salons can promote their business to the local area by purchasing lists of people matching a particular demographic. Voice broadcasts can then be sent, perhaps informing the customer of an introductory offer. In addition, appointment reminders can be sent to customers so that they do not forget to show up at the right time.

Medical & Dental

Reminders can be sent out for appointments, minimising the costs of patients who fail to attend. In addition, messages can be sent out inviting people to book a routine appointment (such as a dental check up).

Public Sector

Public sector organisations are using Voice Broadcasting to inform people about important matters in their community. For example, councils can send a Voice Broadcast to people if there is a flood warning. Councils can also send broadcasts to people who qualify for certain benefits (such as heating allowance, library cards, free bus passes, etc.). Messages can be sent to farmers when there is an outbreak of a disease or other problem.

This is just the tip of the iceberg. The applications for Voice Broadcasting are vast. See our case studies for more examples.

We're here to help you. Feel free to call us any time.